This rejection challenge was a bit spur of the moment. Scottie and I were stopping by for a meal and then we decided that we would ask if we could get an impromptu tour of the kitchen. We both knew that you can usually get one if you sign up in advance. But, we figured no harm in asking if they'd let us have one on the spot.
I had spoken to a lady earlier while we were sitting in the cafe, so I figured she'd be a good person to ask. She was super sweet and went off to speak to a supervisor. We got told no, but they said we could schedule one for the future.
Again, it wasn't a terrible no. They were simply just following their protocol, which makes sense.